Updating email templates for Invoices not sticking


#1

Hi everyone,
I have been trying to modify the templates Account: Invoice notification header and Invoicing: Invoice email. It seems like the modifications don’t stick and original versions are cached somewhere – because if I try to subsequently send an email, it is using the old template.

Has anyone else experienced this? Is this normal behaviour and how might one fix it to have my changes apply?

Thanks!


#2

Hi again,
So is anyone else experiencing this? When I make changes to the email templates e.g. “Account: Invoice notification header”, it doesn’t seem to have any effect on the outbound messages. I still get the default template for the overall email message.
Thanks!